Legal
Last reviewed: 25 April 2026
This document sets out the global legal framework that governs Scaled IT operations across the jurisdictions in which we deliver services.
Scaled Holdings India Private Limited is the contracting entity for all engagements. We operate across multiple regions including India, Singapore, Australia, the United Kingdom, the United Arab Emirates, Germany, the United States, and Canada. Our registered headquarters is in Srinagar, Jammu & Kashmir, India.
All contracts and disputes are governed by the laws of India. We adhere to local regulations in each operational territory. International disputes may be referred to arbitration under recognised international standards, with the seat of arbitration in Srinagar.
We maintain compliance with applicable data-privacy regimes, including the Indian IT Act 2000, the EU GDPR, the UK-GDPR, Canada's PIPEDA, the Australian Privacy Act, the UAE Data Protection Law, and US frameworks including the CCPA/CPRA. Refer to our Global Legal Compliances page for detail.
Services are subject to applicable tax laws in the jurisdiction of transaction. International clients are responsible for any import duties, withholding tax, or VAT/GST obligations applicable in their region. Invoices are issued inclusive of, or exclusive of, taxes per the engagement contract.
All trademarks, logos, methodologies, and digital content of Scaled IT belong exclusively to Scaled Holdings India Private Limited. Unauthorised reproduction, redistribution, or commercial use is prohibited globally.
We process personal data in accordance with the laws of the jurisdiction in which the data was collected, applying the higher of the local or international standard where a conflict arises. Cross-border transfers are governed by appropriate safeguards, including standard contractual clauses where applicable.
Detailed policies governing cancellations, refunds, and delivery are set out in our Refund Policy and Terms of Service.
Scaled IT disclaims liability for third-party service failures, force-majeure events, and indirect or consequential damages. Specific warranties are defined in the relevant engagement contract.
Scaled IT operates a strict zero-tolerance policy in respect of bribery and corruption. All employees, contractors, and partners are required to comply with the UK Bribery Act 2010, the US FCPA, and the Indian Prevention of Corruption Act, regardless of operating territory.
Any dispute should first be raised in writing to hey@scaled.co.in. Unresolved matters proceed to arbitration under the laws of India.
Scaled Holdings India Private Limited
Level 2, BlackInk Towers, Gousia Market Kathidarwaza
Srinagar, Jammu & Kashmir 190003, India
Email: hey@scaled.co.in
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Global Presence
From our headquarters in Srinagar to offices across the Asia-Pacific, Europe & Middle East, and the Americas — every regional team operates to the same delivery standard, the same SLAs, and the same operating model.
Asia-Pacific
3 officesIndia (HQ)
2 BlackInk Towers, Srinagar, J&K 190003
Singapore
12 Marina Boulevard, MBFC Tower 3, 018982
Australia
Level 11, 10 Carrington Street, Sydney NSW 2000
Europe & Middle East
3 officesUnited Kingdom
12 Steward Street, The Steward Building, London E1 6FQ
United Arab Emirates
1st Floor, Emaar Square, Building 6, Dubai
Germany
Maximilianstraße 54, 80538 München
Americas
2 officesUnited States
5 Penn Plaza, 14th Floor, New York, NY 10001
Canada
736 Meridian Road N.E, Calgary, Alberta T2A 2N7