Scaled IT

Services

A complete technology partner — under one accountable contract.

Six service lines, deeply integrated. Engage us for one or for all of them — every relationship is led by a senior partner and delivered to a single, audited operating standard.

Managed IT Services

Outsource the complexity of running modern IT infrastructure. We monitor, maintain, and optimise your environment around the clock so your teams can focus on the work that drives your business forward.

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Included capabilities

  • Round-the-clock infrastructure monitoring with defined SLAs
  • Patch, vulnerability, and configuration management
  • Endpoint and identity management across distributed teams
  • Cloud cost governance for AWS, Azure, and Google Cloud

Cyber Security

Protect your data, customers, and reputation with a layered security programme. We design, deploy, and operate the controls that keep your business resilient against evolving threats and compliant with the regulations that matter to you.

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Included capabilities

  • Security architecture review and zero-trust roadmap
  • 24/7 managed detection and response (MDR)
  • Penetration testing, red-team, and vulnerability assessments
  • Identity, access, and privileged access management

Web Development

From corporate websites to enterprise portals and headless commerce, we engineer web platforms that perform under pressure — fast, accessible, secure, and instrumented for measurable business outcomes.

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Included capabilities

  • Corporate websites and digital flagship experiences
  • E-commerce on Shopify, Magento, and headless architectures
  • Customer and partner portals with SSO
  • Progressive web apps and accessibility (WCAG 2.2)

IT Support

Multi-tier support delivered by certified engineers — covering end-user devices, productivity suites, network equipment, and on-site interventions. Predictable, contracted response times across every channel.

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Included capabilities

  • Tier 1 to Tier 3 support across phone, email, chat, and portal
  • Endpoint provisioning, MDM, and lifecycle management
  • Microsoft 365 and Google Workspace administration
  • On-site engineer dispatch where required

IT Consultancy

Independent advisory engagements that translate business priorities into pragmatic technology decisions. From cloud strategy and operating model design to vendor selection and digital transformation programmes.

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Included capabilities

  • IT strategy, target operating model, and roadmap
  • Cloud and infrastructure architecture review
  • Vendor evaluation, RFP, and contract negotiation support
  • Digital transformation and modernisation programmes

Custom Software Development

When the platform you need does not exist, we build it. From operational systems and internal tools to customer-facing platforms — engineered with the architecture, security, and observability of a product team.

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Included capabilities

  • Discovery, technical architecture, and product design
  • Cloud-native development on AWS, Azure, and Google Cloud
  • API design, integration, and middleware engineering
  • Mobile applications for iOS and Android

Engagement Models

Project, retainer, or full managed services.

Most clients begin with a discrete project or advisory engagement and expand into a long-term managed services agreement once we have built the operational foundation. Pricing models are flexible — fixed-price, time-and-materials, and managed services per-seat — and selected to match the work.

Speak with Scaled IT

Considering a managed IT partner, a security review, or a new platform build?

Schedule a no-obligation consultation with one of our principals. Most discovery calls take 30 minutes and conclude with a clear recommendation on next steps.

Global Presence

Eight countries. Three regions. One delivery standard.

From our headquarters in Srinagar to offices across the Asia-Pacific, Europe & Middle East, and the Americas — every regional team operates to the same delivery standard, the same SLAs, and the same operating model.

Asia-Pacific

3 offices
  • India (HQ)

    2 BlackInk Towers, Srinagar, J&K 190003

  • Singapore

    12 Marina Boulevard, MBFC Tower 3, 018982

  • Australia

    Level 11, 10 Carrington Street, Sydney NSW 2000

Europe & Middle East

3 offices
  • United Kingdom

    12 Steward Street, The Steward Building, London E1 6FQ

  • United Arab Emirates

    1st Floor, Emaar Square, Building 6, Dubai

  • Germany

    Maximilianstraße 54, 80538 München

Americas

2 offices
  • United States

    5 Penn Plaza, 14th Floor, New York, NY 10001

  • Canada

    736 Meridian Road N.E, Calgary, Alberta T2A 2N7